Reference

Terms & Conditions for your account

Roulette, Razor Shark and Spribe Aviator sit behind one set of Terms & Conditions, so you know how account access, wallet use and offer rules apply before you…

Account access rulesIndia local-law accessUPI wallet termsCookie and data choices

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How our terms apply in India

madurmatka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions explain the contract between you and madurmatka when you open an account, browse Roulette, Razor Shark, Football Strike or any other room, and use the wallet. They describe how we accept account details, when we may ask for identity checks, how UPI,

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Paytm, PhonePe and Google Pay references are matched, and what conduct can lead to a hold or closure. Access may depend on state rules, network location, and other local-law checks; it is available where local law permits. We may update the terms when games, wallet flows,
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security steps or legal duties change. If a change affects your account in a material way, we aim to place a clear notice inside the account area before it applies.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Three contact paths for terms help

When a clause feels unclear, contact us before you rely on an assumption. Support for Terms & Conditions queries is handled through email, live chat and account messaging, with each route suited…

Email terms desk Send the exact clause, your registered mobile number and any wallet reference. We check the term, compare it with account records, and reply with the next step or the reason a decision stands.

Live chat query Use chat for short questions about eligibility, offer wording, account closure or document requests. If the issue needs account records, chat will create a ticket so the terms team can answer in writing.

Account message Inside your account, send a message when the query includes personal data, cookie choices or a security flag. Keeping it in the account helps us match the request with the right login.

ACCOUNT CARE

Six ways we manage term requests

Our handling of Terms & Conditions requests is tied to the data you give us, the cookies used for login sessions, and the security checks attached to your…

Data used for terms

The terms allow us to use account data needed to run login checks, wallet matching, dispute records and fraud controls.

Cookie choices

Cookies support session security, language settings and fraud checks described in the terms.

Account security

We may pause access when login patterns, password resets or wallet mismatches conflict with the terms.

Record retention

We keep term acceptance records, wallet references and support tickets for periods needed to manage disputes, legal duties and security…

Change requests

If your name, mobile number or email is wrong, ask support to correct it.

Human contact

For any term decision, ask support for the clause applied and the account facts used.

Terms questions before you join

The answers below focus only on the Terms & Conditions that apply to your account. They explain how clauses affect access, wallet records, personal data, cookies, account changes and support contact. If your situation depends on state rules or a specific account record, support can check the relevant clause with you.

They set out how you may create and use your account, access games such as Roulette or Fishing God, use wallet methods, accept cookies, contact support, and follow conduct rules. They also explain when we may restrict access.

Yes. We may change clauses when game rules, wallet flows, security checks or legal duties change. If a material change affects your account, we aim to show it in the account area before it applies.

The terms explain how wallet references from UPI, Paytm, PhonePe and Google Pay are matched to your account. We may ask for proof if a reference, name or mobile number does not line up.

Tell support as soon as you notice an error. The terms require accurate details because withdrawals, access checks and account recovery depend on them, so we may ask for proof before we change records.

Yes, you can ask us to correct account data we hold about you. We will check ownership, update what can be changed, and explain if a legal or security reason prevents a change.

Access may be limited if local law does not permit use, if identity checks fail, if wallet activity conflicts with the terms, or if account conduct creates a security risk. We will share the relevant clause.

Send the clause, date, amount if a wallet entry is involved, and any screenshots through account messaging or email. We will compare it with records and reply with the outcome or further steps.

Terms & Conditions for your account

Three contact paths for terms help

Six ways we manage term requests

Data used for terms

Cookie choices

Account security

Record retention

Change requests

Human contact

Terms questions before you join

01 What do these Terms & Conditions cover?

02 Can the terms change after I join?

03 How do the terms treat UPI, Paytm and PhonePe?

04 What happens if my account details are wrong?

05 Can I ask for my account data to be corrected?

06 When can access be limited under the terms?

07 How do I raise a terms dispute?

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